Michelle Fitzgerald
ABC, ACC
Executive Coach
Overview and Strengths
Known for her strategic, engaging, and insightful style, Michelle has built a strong reputation in executive coaching, leadership development, team performance, and organizational change.
Her approach is grounded in more than 20 years of operational and consulting experience, including senior leadership roles in healthcare and the insurance and finance sectors during periods of significant transformation. Michelle is an accredited coach (ACC), accredited business communicator (ABC), and certified change management professional (CCMP).
Michelle combines deep business acumen with a practical, results-focused coaching style. She uses psychometric tools and proven leadership frameworks to help clients uncover strengths, surface blind spots, and translate insights into action. Her extensive experience delivering leadership programs enables her to integrate relevant models and best practices into every conversation.
Applying a trauma-informed lens when relevant, Michelle helps clients see how past experiences shape the present—enabling leaders to navigate limiting patterns and create sustainable, positive change.
Michelle brings a unique blend of curiosity, tenacity, humour, and an unwavering focus on outcomes to each conversation. She builds trust and connection quickly and steers her clients to focus on what matters most so they perform at their peak potential. Her superpower is helping clients uncover theirs.
Michelle brings this same collaborative energy to team coaching, helping groups uncover shared strengths, build trust, and elevate collective performance.
Recent Coaching Focus
Michelle partners with leaders who:
- Aspire to step into more senior roles, broadening their organizational influence and elevating strategic contribution
- Are leading through transformation, managing change, and navigating complex people challenges
- Want to deepen emotional intelligence, foster collaboration, and build innovative, high-performing teams
- Strive to elevate their leadership presence, amplify their impact, and perform at the top of their game
Certifications
- Associate Certified Coach (ACC) International Coaching Federation
- Certified Professional Coach, Coach U
- Change Management Professional (CMP) Prosci
- Hogan Assessments
- Birkman Signature Method
- DISC Assessments
- The Thomas-Kilmann Conflict Mode Instrument
- Certified Facilitator, LHH Leadership Development
- Certified Facilitator, The Centre for Creative Leadership
- The Leadership Circle Certified Facilitator (LCP)
Specializations
- Elevating leadership presence
- Optimizing team performance
- Innovative thinking and problem-solving
- Leading change and transformation
- Thinking and communicating strategically
- Communicating with impact
- How to have coach-like conversations
- How to have courageous conversations
- Creating trust and psychological safety
- Building resilience and agility
Experience
- 10+ years consulting in change and transformation in various sectors
- Head of Change Management, (Maritime Life) Manulife
- Director of Communications for a large urban health authority
- 5+ years in not-for-profit health sector
Education
- Accredited Business Communicator (ABC) International Association of Business Communicators
- Bachelor of Public Relations, Mount Saint Vincent University
- Bachelor of Arts, Economics & Sociology, Acadia University